Testimonials

From time to time we receive kind notes, letters, and emails thanking us for one thing or another. We’ve decided to share them here and provide a way for you to submit a testimonial of your own. If you’ve got something nice to say we’d like to hear it (no pressure!). If you’ve got a complaint, or a question, you can use the form here–it will get to us sooner.

  1. Rimy Jassal says:

    I’ve been going to the Lake Washington branch for many years now. I always find the staff friendly, always smiling and quick. Thank you staff at Gatto’s. Looking forward to my next visit.

  2. Ron & Pat Bruyette says:

    I want to take this opportunity to thank you for taking such good care of our daughter. She has had a few problems with her Jeep and you have been the only one there to help her with honesty and respect. Please know that everyone my husband and I come in contact with know all about you and how good and honest you are. Which is a combination very hard to find these days.

    Keep up the good work : )

  3. Al Etcheverry says:

    To: Mrs. Pam Gatto
    I like to say thank you for having on board two professionals Mr. Gaudiosi and Mr. Casa at your Lake Washington Store. These two guys I can always count on their intergrity and honesty in the car repair business. In the past years that I have known them customers tend to trust them because of their knowledge in car repairs. In the months that they join Gatto’s lot’s of loyal customers came to Gatto’s because of them and the way they both treat them. Hopefully, business here will be better and you will have more satisfied customers. It was a loss for Tire kingdom, but a gain for the Gatto’s Auto and Tires Company. You can be proud of them! Also in the future if you can have Mr. Al Kreiger in this store with cooper and Frank it would be great. I call them the 3 Muskeeters.

    Thank you,

    Mr. Alfredo Etcheverry

  4. Arch Reynolds says:

    The young man who greeted me was very courteous.

    I appreciated his help very much, and I will remember him when I need new tires, or other repairs. To quote General MacArthur, ‘I shall Return.

  5. Jesse V. Geiger, Chief of Police, Indialantic Police Department says:

    I wanted to take this opportunity to compliment the excellent treatment and service that my Department continues to receive from your staff for all our mechanical and tire needs.

    Please extend my appreciation to these gentlemen and the others who have assisted in keeping my vehicles up and running.

  6. Juanita Binder says:

    I want to just say thanks and give a little credit to those who deserve it. It is very rare in today’s world to find that trust and friendliness that these guys have.

  7. Bill Stecher says:

    Your guys, Dave, Doug, Rich, and the rest are NICE people, and VERY competent. They give consistently high-quality and friendly service. They recognize me by name before I get to the desk. You can be proud of them!

  8. Nancy and Dave Posey says:

    Thank you for the courteous and professional manner in which the problem with our Goodyear Eagle tires was handled. …a very pleasant experience. Thank you so much.

  9. Chuck Shellhorn says:

    Your front office staff were very nice to us. First rate service. But that’s why you have been in business so long.

  10. Cindy Earp says:

    The store is neat and clean and the staff very efficient. A wonderful experience. I just felt compelled to write about an experience that for most women isn’t so comfortable.

  11. Kerry D. Hausle says:

    Bottom line is that the guys at the Malabar Road facility were very helpful and very understanding to my situation and I really appreciate their efforts. It is very refreshing to be treated as a person and not just a customer.

  12. John Pride says:

    Nobody likes to buy new tires unexpectedly, but in this case I got two new tires balanced and mounted quickly and accurately, got rid of an existing annoyance, and encountered a level of professionalism and customer care rarely seen anymore.

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